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Chrysanthemum

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Support beyond purchase

Interested in learning more about reagents and systems for detecting and identifying plant pathogens or how to apply these techniques effectively?

Can’t find the product you're looking for, or need reference material? We’re here to help!

Please contact us via primediagnostics@wur.nl.

José van Beckhoven

Manager Prime Diagnostics
Wageningen Plant Research

Years of experience
on crop diseases

Customer support to 
help you via e-mail

Possibility to order
different varieties

Possibility to order
small batches

Frequently asked questions

How are the antibodies generated?
The antibodies are polyclonal antibodies produced in rabbit, goat or sheep.
How are the reagents shipped?
The ELISA, LFD, LAMP, Luminex xMAP and IIF reagents are shipped without additional ice or coldpacks. The reagents have proven to stay stable during elongated travelling times in tropical regions. The TaqMan enzymes and Luminex xTAG are shipped on cold ice.
I cannot find what I am looking for, what to do?
Please contact us via primediagnostics@wur.nl
Do the ELISA reagents also work with other buffers?
The coating-buffer cannot be replaced; please follow the protocol attached to the ELISA. The extraction buffer can be replaced by other extraction buffers; please follow the instructions of the manufacturer if applicable. The conjugate buffer can be replaced for additional blocking; please contact us for detailed information.

Support

For more information regarding products, delivery and other questions please checkout FAQ.

If you're unable to find your answer there  please contact us via mail.

José van Beckhoven

Manager Prime Diagnostics
Wageningen Plant Research

To explore the potential of nature to improve the quality of life.